How Motor Web Agency collects and uses your information when you contact us about a website or local SEO service.
1. Who is responsible
Motor Web Agency is the trading name used by Stefan Lenta for website design and local SEO services in the United Kingdom. Stefan is responsible for the personal information collected through this website.
You can contact us about your information through the Contact page. Please mention “Privacy request” in your project notes so we can identify the request.
2. Information we collect
When you submit an enquiry, we collect the details you enter and a reference and timestamp for the request. The form asks for:
Your name, business name and email address.
An existing website address, if supplied.
The service and budget range you select.
Any project details you choose to include.
3. Why we use it
We use these details to assess your request, discuss the proposed work and prepare a quote. Where you ask us to take steps towards a contract, that is the basis for the relevant processing. For general business correspondence, our legitimate interest is handling the enquiry and maintaining an appropriate record.
The form does not add you to an advertising audience or mailing list. We do not sell enquiry information or use it to make automated decisions about you. Providing the information is voluntary, but we need a reply address to respond.
4. Hosting and service providers
Enquiries are stored using Cloudflare D1. The public website is hosted on Cloudflare Workers at motorwebagency.co.uk. Cloudflare processes connection and security information needed to deliver and protect the website.
Our use of these providers does not mean all processing takes place in the UK. Their applicable data-processing and transfer arrangements govern the services they provide. We restrict access to enquiry information to the operation of this website and the handling of your request.
5. How long we keep information
We keep enquiry information for the period needed to discuss your request and deal with any resulting project. We review inactive enquiries after 12 months and delete information that no longer has a business or legal purpose.
Information that becomes part of a client project, invoice or dispute may need to be kept separately for the relevant contractual, accounting or legal purpose. We do not ask you to send payment-card details or identity documents through the website form.
6. Your rights
Depending on the circumstances, you can ask to access or correct your information, request deletion, restrict or object to processing, and request portability where it applies. We may need to verify your identity before providing or changing personal information.
Use the Contact page to raise a request. You can also complain to the Information Commissioner’s Office at ico.org.uk if you are concerned about how your information is handled.
7. Cookies and changes
The Cookie policy explains website storage and external services. We update this notice when our handling of information changes, with the latest revision date shown on this page.